Enable Elevate for a User

Enabling Elevate is how a licence is applied to the user.

There are two ways to enable Elevate for a User:

1. Navigate to the Users > Username >Elevate > select Auto-assign a new number or choose a number from the list of Available/ unused phone numbers and click Enable Voice Services

2. It will take around 30 seconds to configure a user.

OR

1. Navigate to the Services > Elevate > Subscriptions > Assign Subscriptions.

2. To assign licenses to an individual user or multiple users, click on Users without Elevate > check for selected users > Proceed.

3. It will take around 30 seconds to configure a user.

Important: Elevate can be enabled for a user via User List/User Settings ONLY if there are enough available Elevate Subscription licenses, otherwise Not enough subscriptions error will appear.